ID Requirements for Trade-In

In Australia, sellers of second-hand mobile devices must provide personal identification under local laws. This is required to help prevent fraud and theft.

When trading in your device, we may ask you to provide:

Full name
Residential address
Contact details
Valid photo identification (e.g., driver licence, passport, proof of age card)

Your information is recorded and stored securely in compliance with Australian privacy and data protection laws. It is only used to meet legal obligations and will not be shared with third parties except as required by law.

Without valid identification, we cannot complete a trade-in transaction.