Warranty Coverage

Warranty Coverage

All our devices come with a standard 6-month warranty. You can also purchase an extended 12-month warranty for extra peace of mind.

Covered by warranty (manufacturer-related faults only):

• Hardware faults due to normal use (e.g., buttons not responding, charging port not working).

• Battery issues only if capacity drops abnormally within the warranty period (not regular wear and tear).

• General functional defects of the display that are not caused by impact, liquid, or accidental damage.

Not covered by warranty:

• Accidental damage (drops, water, cracks).

• Software issues caused by third-party apps or modifications.

• Normal wear and tear such as scratches or scuffs.

How to make a warranty claim:

• Contact our support team with your order number.

• Provide details of the issue and any supporting photos.

• We will arrange inspection, repair, or replacement.