How to Request a Return
September 3rd, 2025How to Request a Return
Follow these steps to submit your return request:
Log in to your account and go to Order History.
Select the order containing the device you want to return.
Click on "Request a Return" and fill out the form with your reason.
Once approved, we’ll email you a prepaid return shipping label.
Pack the device securely and drop it off at the nearest post office.
If you checked out as a guest, please contact our support team to start your return.