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How to Request a Return

September 3rd, 2025

How to Request a Return

Follow these steps to submit your return request:

  1. Log in to your account and go to Order History.

  2. Select the order containing the device you want to return.

  3. Click on "Request a Return" and fill out the form with your reason.

  4. Once approved, we’ll email you a prepaid return shipping label.

  5. Pack the device securely and drop it off at the nearest post office.

If you checked out as a guest, please contact our support team to start your return.