Refund Processing Times
September 3rd, 2025Refund Processing Times
We aim to process all refunds as quickly as possible once we receive your returned device.
Standard Timeline:
Inspection: 1–3 business days after we receive the device.
Refund issued: within 2–5 business days after inspection.
Total time: typically 5–7 business days from the date we receive the return.
Payment Method:
Refunds will be returned to your original payment method (credit card, PayPal, Afterpay). The exact time may vary depending on your bank or provider.
Delays:
If you haven’t received your refund after 10 business days, please contact our support team with your order number and return tracking ID.