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Refund Processing Times

September 3rd, 2025

Refund Processing Times

We aim to process all refunds as quickly as possible once we receive your returned device.

Standard Timeline:

  • Inspection: 1–3 business days after we receive the device.

  • Refund issued: within 2–5 business days after inspection.

  • Total time: typically 5–7 business days from the date we receive the return.

Payment Method:

Refunds will be returned to your original payment method (credit card, PayPal, Afterpay). The exact time may vary depending on your bank or provider.

Delays:

If you haven’t received your refund after 10 business days, please contact our support team with your order number and return tracking ID.